If there is a problem with your order, please contact us by email within 7 working days of receiving it to request a return. We will provide you with a returns label and, once the item has been received and inspected, we will either issue a refund to your original payment method or send a replacement.
If you have changed your mind or ordered the wrong product, please contact us by email within 7 working days. We will be happy to offer a refund or exchange. Please note that you will be responsible for the cost of returning the item.
We provide free returns only where we have made an error with your order or if your item has arrived damaged.
To be eligible for a refund or exchange, all returned items must be unopened and in full resaleable condition.
All returns must be received by us within 14 days of the return being agreed in order for a refund to be processed.