Ginseng has featured as a part of life in China for well over 2000 years and remains popular. In fact all civilisations who have come into contact with this herb have revered it with equal measure. It's botanical name Panax derives from the Ancient Greek Pan Akos or more specifically Panacea, the name of a Greek goddess of remedy which goes some way to describe how highly regarded this herb is.
There are generally 2 methods of preparing ginseng for consumption. White ginseng involves the least processing. The roots are simply harvested and dried in the sun. Red Ginseng on the other hand is produced by steam treating and then drying to a specific moisture content of 15%. It is believed that the two methods of preparation change the chemical composition of Ginseng and affect how we digest it.
The Taste of Red Ginseng and white Ginseng is very different. While white ginseng has amalty sweetness, Red Ginseng has a more aromatic roasted flavour, akin to barley coffee. Aquasol White Ginseng is harvested on a specific sight in China and grown over the 8 year period. Guaranteed Organic, this unique Ginseng has been harvested in this location for hundreds of years, set in an ancient forest away from the contamination of the modern world.
UK Delivery
We offer FREE Royal Mail Tracked delivery on all UK orders over £40.
Orders under £40 are charged £3.99 for Royal Mail Tracked delivery. There is no weight limit on UK deliveries.
Europe
Delivery is charged at £10 per kg and is calculated automatically at checkout.
Rest of the World
Delivery is charged at £15 per kg and is calculated automatically at checkout.
Unfortunately, we are unable to ship to Brazil, Singapore, Finland, Sweden, Norway, Denmark, Luxembourg, Spain or the Republic of Ireland.
Please note that we cannot send liquids over 100ml outside the UK.
As international deliveries are handled by local postal and courier services, we cannot guarantee delivery times once your order has left the UK.
Dispatch Times
Orders placed before 12:00pm (midday), Monday to Friday (excluding Bank Holidays) are usually dispatched the same working day.
While we always aim to dispatch orders as quickly as possible, processing times may be slightly longer during particularly busy periods.
Returns
If there is a problem with your order, please contact us by email within 7 working days of receiving it. We will provide a returns label and, once the item has been received and inspected, we will either issue a refund to your original payment method or send a replacement.
If you have changed your mind or ordered the wrong product, please contact us by email within 7 working days. We will be happy to arrange a refund or exchange. Please note that you will be responsible for the cost of returning the item.
We provide free returns only where we have made an error with your order or if your item has arrived damaged.
To be eligible for a refund or exchange, all returned items must be unopened and in full resaleable condition.
All agreed returns must be received by us within 14 days of the return being authorised for a refund or exchange to be processed.
