01323 928523
Experience the lavera feeling of intense moisture on your lips. Enriched with nourishing organic almond oil and organic jojoba oil to gently care and moisturise the lips. With a pleasant vanilla scent, your lips will love the lavera Basis Sensitiv Lip Balm. This silky lip balm creates a long lasting natural protective film on the lips, protecting them from drying out and leaving them feeling soft, smooth and hydrated, for healthy looking lips all day long. The vegan formula is free from mineral oils, gluten and parabens.
UK Delivery
We offer FREE Royal Mail Tracked delivery on all UK orders over £40.
Orders under £40 are charged £3.99 for Royal Mail Tracked delivery. There is no weight limit on UK deliveries.
Europe
Delivery is charged at £10 per kg and is calculated automatically at checkout.
Rest of the World
Delivery is charged at £15 per kg and is calculated automatically at checkout.
Unfortunately, we are unable to ship to Brazil, Singapore, Finland, Sweden, Norway, Denmark, Luxembourg, Spain or the Republic of Ireland.
Please note that we cannot send liquids over 100ml outside the UK.
As international deliveries are handled by local postal and courier services, we cannot guarantee delivery times once your order has left the UK.
Dispatch Times
Orders placed before 12:00pm (midday), Monday to Friday (excluding Bank Holidays) are usually dispatched the same working day.
While we always aim to dispatch orders as quickly as possible, processing times may be slightly longer during particularly busy periods.
Returns
If there is a problem with your order, please contact us by email within 7 working days of receiving it. We will provide a returns label and, once the item has been received and inspected, we will either issue a refund to your original payment method or send a replacement.
If you have changed your mind or ordered the wrong product, please contact us by email within 7 working days. We will be happy to arrange a refund or exchange. Please note that you will be responsible for the cost of returning the item.
We provide free returns only where we have made an error with your order or if your item has arrived damaged.
To be eligible for a refund or exchange, all returned items must be unopened and in full resaleable condition.
All agreed returns must be received by us within 14 days of the return being authorised for a refund or exchange to be processed.